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Change agents

Research for a changing world

Smarter thinking, leading edge technology and common sense. We conduct agile and human research to drive business growth. It’s that simple.

People are talking about you

Hear them first

We find what people are saying about your business, online and off, positive or negative, before it becomes social media buzz.

Don’t just know your audience

Get into their head and heart

Discover the needs, wants and desires of your shoppers. Drive change through a deep understanding of your audience, action everyday insights quickly and use big strategic insights to grow your business.

Don’t just know your audience

Humanising research

Research that makes sense

We talk your language. Easily understand and leverage our insights to drive business growth.

The Chiefs

Dave Griffin

The Research & Consulting Chief

Dave loves to jump in the deep end on every project. He works to understand what makes your business stand out in the sea of consumer choices so your brand can move forward, exceptionally.

Little known fact: As a teenager Dave drove at the elite level in the greatly underappreciated sport of radio-controlled car racing.

Ian Curry

The Data & Operations Chief

Ian loves data, big and small. His toys include an array of database and reporting tools like MS Access, VBA, SQL, Tableau and SPSS, along with a very smart survey platform called Qualtrics.

Little known fact: Ian is a talented musician with most (ok all) of his regular performances held at home.

  • Store-based Customer Feedback Programs
  • Shopper Intercepts
  • Mystery Shopping
  • Customer Retention and Acquisition Strategy
  • Research and Business Analytics
  • Ad Testing and Optimization

Want to know more?